Shipping & Returns
Shipping Information:
We strive to deliver your orders promptly and efficiently. Please note the following details regarding our shipping policy:
Delivery Fees: Our delivery fees are calculated based on the number of bottles in your order. For every 24 bottles (or 12 large bottles), a delivery fee is applied. The fee varies depending on the destination country.
Calculation Tool: To help you estimate the delivery cost, we provide a calculation tool on the shopping cart page. Simply add your items to the cart, and the tool will calculate the applicable delivery fee based on your location.
Excise Duty: Excise duty will be charged on delivery by the delivery company based on your local excise duty tarifs.
Returns Policy:
We regret to inform you that we do not accept returns due to excise duties. Please ensure that you review your order carefully before completing your purchase.
Damaged Packages:
If your package arrives damaged, please take a picture of the damage immediately and notify us within 24 hours. This will help us address the issue promptly and ensure a satisfactory resolution.